Returns & Exchanges

At MARKET PLACE, we want you to be completely satisfied with your fashion finds. If your order isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

  • 3.
    Ship It Back

    Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.